Frequently asked questions

Got questions?

  • Currently all of our sessions are provided via telehealth, through our electronic health record. clients will be sent a link 24 and 48 hours prior to their session. to the e-mail on file.

  • On-line therapy allows you to access sessions from the comfort of your home, workplace, or another private location. It increases flexibility and access to care.

  • Not at this time.

  • We accept some insurances directly. These vary by provider but include: United Health Care, Aetna, Optum, Oscar, Carelon and Quest.

    For those with other insurance or who are willing to self pay, we can provide a superbill (receipt for reimbursement.) These rates are:

    1st time assessment session: $250

    On-going therapy appointments: $175

    Couple/family session: $225

  • At your first appointment, we will review your initial paperwork. We will spend time getting to know one another, and discussing your needs.

  • How long you need to be in therapy depends on your needs, goals, and what is helpful to you. We will figure this out together when you begin.

  • What is a Good Faith Estimate?

    A Good Faith Estimate (GFE) is a document that provides an estimate of the expected costs for mental health services. Under the No Surprises Act, healthcare providers, including therapists, are required to give clients who are uninsured or not using insurance an upfront estimate of their expected fees before services begin.

    At Kind Counseling LCSW, PLLC, we provide a Good Faith Estimate to help you understand the cost of therapy sessions, including:
    ✔ The expected fees for services over a set period of time
    ✔ A breakdown of potential costs for ongoing treatment
    ✔ Your rights regarding billing and out-of-pocket expenses

    This estimate is not a binding contract, and actual costs may vary based on your specific needs and the length of treatment. However, it ensures transparency so there are no unexpected charges.

    If you have questions about your Good Faith Estimate or would like one before starting services, please feel free to contact us!

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